Privacy policy

This Privacy Policy describes how www.silhouetteshop.store (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

  • Device Information:

    • Examples: Version of web browser, IP address, time zone, cookie information, viewed products, search terms, and Site interaction patterns.

    • Purpose: To load the Site accurately and perform analytics to optimize user experience.

    • Source: Collected automatically via cookies, log files, web beacons, and tags.

  • Order Information:

    • Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

    • Purpose: To fulfill orders, process payments, arrange shipping, provide invoices/confirmations, communicate with you, screen for potential risk or fraud, and provide marketing updates based on your preferences.

    • Source: Collected directly from you during checkout.

2. MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at info@silhouetteshop.com to request deletion.

3. USING PERSONAL INFORMATION

We use your Personal Information to provide our services, which include: offering products for sale, processing payments, shipping and fulfillment of your orders, and keeping you informed about new products, services, and promotional offers.

4. LAWFUL BASIS (FOR EEA RESIDENTS)

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your explicit consent;

  • The performance of the contract between you and the Site;

  • Compliance with our legal obligations;

  • To protect your vital interests;

  • For our legitimate interests, which do not override your fundamental rights and freedoms.

5. CCPA (CALIFORNIA CONSUMER PRIVACY ACT)

If you are a resident of California, you have the right to access the Personal Information we hold about you (the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at info@silhouetteshop.com.

6. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use functional, performance, and advertising cookies to improve your browsing experience and remember your preferences. You can manage cookie settings through your browser, but please note that removing cookies may affect your access to certain services.

7. DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

8. RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

9. CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.